Category

Patient Stories

Kaiser lacks adequate or specialized staff who can work with children with disabilities September 3, 2022 Our son (age 12) has autism, anxiety, and sensory challenges. Kaiser was quick to prescribe medication but threw up a...
Referred to Beacon and left 75 messages for therapists September 2, 2022 I was given an outside referral to Beacon. I spent a Saturday leaving 75 voice messages for different therapists. Every...
Waited several months to see a therapist August 31, 2022 I routinely have to wait several months for appointments with my psychiatrist; scheduling this far in advance means that I...
Four weeks waiting for appointment after suicide attempt August 30, 2022 My primary doctor prescribed an SSRI with zero follow up or psych referrals. I then had a suicide attempt but...
Paying out of pocket after trying to sign up for recommended classes for months without success August 29, 2022 I sought therapy for moderate anxiety, depression, and grief and was offered only classes. I fought with them for months...
Filed a complaint with Kaiser and DHCS after months waiting for appointment August 28, 2022 Over the span of months, I requested talk therapy services with a dire need as my father was arrested for...
Paid for private care after Kaiser only offered appointment in six weeks August 27, 2022 I had depression and severe anxiety. I waited weeks to see a psychologist. When I finally did see her, it...
ADHD screening required multiple appointments over six months August 26, 2022 I asked for an ADHD screening and it took multiple appointments across almost 6 months to get a diagnosis. A...
Kaiser provided lists of therapists with no availability August 25, 2022 I asked for mental health care many times. Each time I was referred out quite unsuccessfully. They referred me to...
Five-week waits between therapy appointments disrupts continuity of care August 25, 2022 I have tried accessing Kaiser mental healthcare since 2018. The first time I did an intake at Kaiser I was...
Sees therapist every three months; daughter dropped by multiple therapists August 24, 2022 I can’t have regular appointments with my therapist more than every three months. I can talk to my pharmacologist more...
Paying $300 a month after failing to secure therapist from Kaiser referrals August 23, 2022 I was in a car accident and had PTSD. I needed help as I was so afraid to be in...