July 14th, 2021

Their services for mental health care are abysmal

We have belonged to Kaiser for well over 25 years. Their services for physical healthcare are exceptionally good. However, their services for mental health care are abysmal. We have a 23-year-old son with autism. Since he was three years old we have attempted to get services through Kaiser‘s mental health department. It wasn’t until we […]

February 23rd, 2021

Kaiser’s treatment of mental health is an abomination

I have had Kaiser for several years, and I don’t seek treatment or therapy to help with severe depression and trauma because the appointments offered are so few and far between. There is no reasonable amount of progress that can be made seeing a therapist once a month. Group therapy doesn’t cut it. Kaiser’s treatment […]

February 18th, 2021

It took months for me to get therapy from Kaiser

It took months for me to get therapy from Kaiser. The process was as difficult as could be. I had to call to learn new phone numbers to call, intake appointments (not therapy) to get through, where I learned new numbers where I had to make new appointments. Important information like phone numbers and hours […]

February 12th, 2021

Why does it have to be so hard? 

I wish I felt supported instead of fighting my healthcare company tooth and nail just to get the bare bones of what I need for mental health.

February 1st, 2021

How do you run a mental health crisis clinic without a psychiatrist on duty?

I walked into the mental health crisis clinic on a weekday morning and was denied access to a psychiatrist.