Category

Patient Stories

This is unacceptable and dangerous September 30, 2022 I have been a Kaiser member as well as an employee since 2004. In all of these years, I have...
I have at least 12 new patients who couldn’t get care from Kaiser September 29, 2022 As an LCSW in private practice in California, I have taken on at least a 12 new clients with Kaiser...
They just told me that I wasn’t “severe enough” September 28, 2022 I had reached a low point in September 2021. Reached out to Kaiser, got an appointment for a few days...
Seven months and my teen still has not seen a therapist September 27, 2022 After suffering for over a year, my teenager finally agreed agreed to therapy for social anxiety in early 2022. They...
I can tell the health care workers want to help me, but the system is a mess September 26, 2022 A couple years ago I started therapy with Kaiser and I could only get appts every five  weeks at best...
Paying out of pocket for six-month treatment program after relapse due to Kaiser failures to provide adequate treatment September 22, 2022 My 17-year-old son was diagnosed with multiple co-occurring mental disorders. When we brought him home from a Residential Treatment Facility...
Referred out-of-network, sent back to Kaiser for evaluation, no response September 21, 2022 I was referred to mental health group sessions for depression. In the depression group I was later told that I...
Over six months and no response to outside therapy referral September 20, 2022 I spoke with a psychiatrist in November 2021 via online appointment. I was told I was getting a referral for...
After much success, therapist retired and no replacement was assigned September 19, 2022 I have been a Kaiser patient for close to 50 years. I have been a positive advocate for much of...
Changing psychiatrists took more than a month September 18, 2022 The only good experience I’ve had with Kaiser is with two psychiatrists themselves, but every other experience has been horrid....
Sought outside therapist over Kaiser’s lack of staff September 17, 2022 I go to an outside therapist because Kaiser does not have enough available good therapists on staff. I also go...
Tried to change therapist and was only allowed three appointments with new one September 16, 2022 I’ve been seeking mental health care from Kaiser for the past three years. Kaiser makes it extremely hard and emotionally...