Kaiser, Don't Deny
Patients need access to timely and consistent mental health services
Waited several months to see a therapistPublished Wednesday, August 31, 2022
I routinely have to wait several months for appointments with my psychiatrist; scheduling this far in advance means that I often have to reschedule those appointments because work or childcare hours shift, and sometimes my psychiatrist also has to reschedule. I had to wait several months to see a therapist and when I did see her it was for only a few months before she “transitioned to another role”, so I will have to go through the whole waiting game again if I choose to get a new therapist through Kaiser. I have great insurance but several times have paid out of pocket for therapy outside of Kaiser because the waits are so punitive. It’s also nearly impossible to schedule or re-schedule appointments without spending an hour or more on hold on the phone. Truly, it’s punishing and not something easily tolerated at any time, let alone while in crisis.