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Patient Stories

Referred out, but no one taking Kaiser patients August 22, 2022 My son couldn’t get any mental health services because they said they were over max capacity and contracting out, however...
Only able to see counselor every six weeks August 21, 2022 I can only get an appointment to see my counselor every six weeks. I can email her if things are...
Kaiser never called to inform psychiatrist and psychologist stopped working for them August 20, 2022 I am diagnosed as Bipolar 2. I sent emails through the Kaiser app to my psychiatrist and psychologist but no...
Eight months to connect with a therapist August 19, 2022 It took over eight months to connect with a therapist. I had to schedule two interviews with a Kaiser administrator,...
Was placed in a psych hold while having a panic attack August 18, 2022 I needed mental health care and had to wait over three months for an appointment. Originally they put me in...
I pay $280/month for a therapy app because they consistently have someone to talk to August 17, 2022 A few years ago I was having extreme anxiety and needed to see an advisor, who told me I was...
Paid out of pocket for therapy instead of waiting 6-8 weeks between appointments August 16, 2022 I have to wait 6-8 weeks between each therapy appointment. It’s gotten so bad I had to pay out of...
Six weeks between appointment and inconsistent appointment times August 15, 2022 For many years we tried to have our daughters seen on a regular basis but were told we could only...
Refused help after assault August 14, 2022 I was assaulted while on a trip to the south in May of 2022. I made an appointment to speak...
After mental health hospitalization, teen daughter seen once in six months by therapist August 13, 2022 We are living an awful experience trying to get help for my 15-year-old daughter. She has been “seen” by a...
Referred out of Kaiser due to lack of staff August 12, 2022 Mental health services with Kaiser are a complete joke, and I’ve made this complaint in the past. The wait time...
Kaiser is failing patients with mental health conditions August 11, 2022 Mental health services with Kaiser are a complete joke, and I’ve made this complaint in the past. The wait time...