Kaiser, Don't Deny

Four weeks waiting for appointment after suicide attempt

My primary doctor prescribed an SSRI with zero follow up or psych referrals. I then had a suicide attempt but was discharged from ER with again no follow-up care. I called over and over to get into therapy and on different medications, and they offered me an “emergency psych appointment” three weeks later, after it had already taken a week just to reach someone. So four weeks from a serious suicide attempt. I ended up driving to Richmond for their psych ER clinic and waited about eight hours to be seen and change my meds. I still did not receive follow-up care. I finally paid out of pocket to see a therapist outside of Kaiser, and then switched insurance once my job allowed me to.

Christina
Antioch