Kaiser, Don't Deny
Patients need access to timely and consistent mental health services
Four weeks waiting for appointment after suicide attemptPublished Tuesday, August 30, 2022
My primary doctor prescribed an SSRI with zero follow up or psych referrals. I then had a suicide attempt but was discharged from ER with again no follow-up care. I called over and over to get into therapy and on different medications, and they offered me an “emergency psych appointment” three weeks later, after it had already taken a week just to reach someone. So four weeks from a serious suicide attempt. I ended up driving to Richmond for their psych ER clinic and waited about eight hours to be seen and change my meds. I still did not receive follow-up care. I finally paid out of pocket to see a therapist outside of Kaiser, and then switched insurance once my job allowed me to.