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Patient Stories

Grieving child only seen once in six months August 10, 2022 I’m a public high school teacher and in the spring of 2021, my father-in-law passed. He was one of the...
Told to wait eight weeks for appointment after rape August 9, 2022 A few years ago, at age 20, I was raped. I was away from most of my friends and family...
ADHD therapy sessions are five weeks apart August 8, 2022 I went in for therapy and was contracted out for therapy. My son is 7. I have had him go...
Caregiver is left waiting for own mental health appointment August 7, 2022 My husband had an acute mental health issue arise in early 2020. Care has been sporadic. Psychiatrist sees him every...
I pay as much out of pocket for therapy as for insurance August 6, 2022 I pay almost $500 out of pocket for insurance as a trans person. I have mental health issues and Kaiser...
Video appointment fails, next one available: seven weeks August 5, 2022 Today I had a “video appointment” for 8:30 a.m. with my Kaiser psychiatrist. At 8:25 a.m. I logged in as...
Kaiser makes you jump through hoops to access care August 4, 2022 Kaiser makes you wait six weeks before they can connect you with a therapist’s office and even then, choosing one...
On a waiting list for over five months August 3, 2022 I have been on a waiting list since February 6, 2022 for a new psychiatrist after having a bad experience...
Therapist appointments are two months apart August 2, 2022 I went to Kaiser after my insurance was changed with prior diagnosis of PTSD and Bipolar 1 disorder. I have...
Waiting more than five months to get therapy August 1, 2022 The therapy system at Kaiser is absolutely abhorrent. I have waited more than five months to get therapy. For the...
I was billed $600 for an outside visit Kaiser originally approved July 31, 2022 I’ve had yearly renewals to an outside doctor as Kaiser is overloaded with patients. Last year they denied me the...
I gave up and got therapy outside Kaiser to save my life July 30, 2022 I am bipolar and suffer from anxiety, depression, and many stressors, but I gave up and got therapy outside Kaiser...