Category

Patient Stories


The stress has caused irreversible damage to my body For four long years  I was denied appropriate mental health support, especially frequency of treatment, at Kaiser Permanente — as...
Only one child psychiatrist for an island of nearly 120,000 people Sad to see this is still happening. My child needed continuous behavioral health services about 10 years ago. There was...
Only two mental health professionals on the entire island I am a new transplant to KP Hawaii, coming from the KP Mid-Atlantic region, which I loved. I am experiencing...
No help for child with panic attacks I took my minor child to Kaiser emergency room four years ago, two times, and on both occasions Kaiser hospital...
A year later and I’m still battling severe depression I gave birth last October and was crying in my provider’s office. We tried for months to get an appointment...
Wait times for assessments are long My two sons were provided very poor opportunity to connect with a therapist and establish a rapport to work on...
Staff turnover is so high My wife and I have both been Kaiser members for over 60 years — we were BORN in Kaiser facilities...
My grandson never received the therapy he needed from Kaiser My grandson is on the spectrum. He has never had the therapy he needed. Once a month appointments that were...
That’s not what I call help When my father committed suicide, I booked an appointment with Kaiser and after 20 minutes they told me my time...
My son usually has to wait six weeks between appointments My son usually has to wait six weeks between appointments. We sometimes go to an outside therapist and pay out...
Trying to get care for our 10-year-old daughter for several years We have been trying to get care for our 10-year-old daughter for several years now. With limited resources we can...
Kaiser mental health is disgusting My seven-year-old was hospitalized in February for what we learned was anxiety related to COVID. It was so severe her...