January 12th, 2022

In abusive relationship with Kaiser mental health

Every provider I’ve come across at Kaiser has been incredibly caring and thoughtful, even if they weren’t a good fit. They try to support you as best they can. Support groups tide you over if you’re in relatively stable shape and if you’re in bad shape IOP gets you to more care and at least […]

January 5th, 2022

No one has called to reschedule or explain

I have waited months to receive mental health care. I was assigned an internal novice family and marriage counselor. Those are not my issues. They told me the do not have psychologists. I was told originally I could go outside but then my request was denied. I was also told my insurance (Medicare) does not […]

December 29th, 2021

Referred to a contracted mental health clinic that was terrible

My experience with Kaiser mental health has been awful for the last nine years. They referred me to a contracted mental health clinic that was terrible. I was seen by different therapist and/or therapists were constantly leaving. I would have to wait in the waiting room for an hour and there was a new receptionist […]

December 22nd, 2021

It took very long to get help

I was seeking mental health help due to a loss of family member. It took very long to get help. My overall experience has been pleasant when I was receiving help. They gave me good service once I was attended to. I feel like I still need therapy, but the hours offered through Kaiser were […]

December 15th, 2021

I am a healthcare provider myself, and am shocked and disgusted

I had a mental health intake with Kaiser on October 26, 2021. During this intake I expressed an active suicidal ideation and described severe abuse that I had recently been a victim to. The intake practitioner noted that I scored very high on a PTSD assessment and recommended an urgent appointment for therapy. The appointment […]