Category

Patient Stories



Kaiser therapist moved visits from four to eight weeks, then to 15 weeks I’m a trans person and someone wanted to kill me with violence. Someone wanted me to die because I am...
Mother sought therapist to deal with PTSD, still waiting for first session My son has behavioral issues and we asked Kaiser for ABA (Applied Behavior Analysis) services and it took three months...
Tossed back and forth between the psych and addiction medicine department I’m truly afraid I’ll die in this fight for care. I’ve been tossed back and forth between the psych department...
Therapy sessions denied for ADHD son; only offered a new medication Sought psychiatry for my son who has ADHD and was medicated on adderall. He was having an extremely negative reaction...
Therapists on referral lists don’t accept new patients I have never experienced such difficulty in finding mental health care since joining Kaiser in 2020. I did an intake...
Kaiser denied reimbursement for residential treatment center for teen son My 15-year-old son had a near lethal suicide attempt. The psych recommended 3-4 months RTC (Residential Treatment Center). Two of...
Unable to talk to Kaiser therapist for six weeks for postpartum depression help I have a history of postpartum depression and anxiety, as well as a diagnosed generalized anxiety disorder. After giving birth...
Found outside therapist to extend mental health disability when there was a three-month waiting period at Kaiser I was four months postpartum and planning my return to work as a nurse practitioner in March 2020 when the...
School counselor helped 5-year-old when Kaiser offered appointment six months ahead My 5-year-old witnessed my medical trauma (I was hospitalized with a spinal injury). He was dysregulated and having panic attacks...
Increasing caseload requires scheduling appointments far in advance; makes changes hard if things come up First, I am grateful for my therapist. She has helped me so much and we work well together. She is...
Struggling mother asked to wait seven weeks for appointment During my six weeks postpartum visit, I was diagnosed with postpartum anxiety. While I was prescribed medication, I requested to...
Checked myself into county mental health facility because I could not get an appointment with a Kaiser doctor I had regular appointments with my psychologist every three months and could not get appointments sooner as needed. He could...