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Patient Stories

It took over a month to get a referral for a therapist certified in EMDR July 29, 2022 Ten years ago, I was diagnosed with CPTSD due to being raped when I was three-years-old. In January 2022, I...
After inadequate mental health services for my daughter, we filed a grievance and got one monthly therapy session July 28, 2022 My 22-year-old daughter has repeatedly requested mental health services. Her initial phone interview (about two years ago) to assess her...
I spent six weeks seeking a referral for a drug treatment center for my son July 27, 2022 My son was waiting for rehab treatment for drug abuse disorder and the addiction specialist said Bayside (a drug treatment...
My wife and I have been waiting several months for couples therapy July 26, 2022 My wife and I are in our seventies. We have been Kaiser members for over 30 years. We suffer from...
Kaiser never calls back for appointments July 25, 2022 I was having severe panic attacks and was very depressed after COVID. I felt like I wanted to end it...
Doctors tell me to meditate and drink tea March 2, 2022 I have a history of bipolar disorder, Chiari malformation, Ehlers-Danlos syndromes, and upper airway resistance syndrome. I haven’t really slept...
I’ve waited nine months for little help February 2, 2022 Last year in April my son-in-law was murdered outside of his and my daughter’s residence. He left behind a two-year-old...
I’m not being seen and my symptoms are increasing January 26, 2022 I suffer from anxiety , depression, chronic pain. I had a therapist who retired after three years in treatment. I...
No personalized care from Kaiser January 19, 2022 The only solution for my own mental health challenges from Kaiser was to prescribe meds. You don’t get to see...
In abusive relationship with Kaiser mental health January 12, 2022 Every provider I’ve come across at Kaiser has been incredibly caring and thoughtful, even if they weren’t a good fit....
No one has called to reschedule or explain January 5, 2022 I have waited months to receive mental health care. I was assigned an internal novice family and marriage counselor. Those...
Referred to a contracted mental health clinic that was terrible December 29, 2021 My experience with Kaiser mental health has been awful for the last nine years. They referred me to a contracted...