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Patient Stories

Waiting ten weeks for a basic intake appointment September 28, 2021 I have a history of severe clinical depression. When I sensed a depressive episode coming on I contacted Kaiser and...
Obviously I have no mental health insurance September 21, 2021 I am in crisis. I’m a caregiver to a severely disabled elderly mother and a caregiver to my spouse who...
It’s all about profit, not care September 16, 2021 I have had Kaiser on and off for decades. They have THE worst mental healthcare. In addition to delayed care,...
No help for my struggling daughter September 14, 2021 My youngest daughter was in the emergency room twice within the last year for serious cutting (she has bi-polar, borderline...
I’m paying more to get the care I need September 9, 2021 After struggling for years with body dysmorphia, I reached out to mental health services through Kaiser. It took me two...
I tried to get an appointment and gave up September 7, 2021 One time I finally got an appointment at Bostonia. The person I met with asked very basic questions. She typed...
Treating people this way discourages them from seeking help September 2, 2021 I think it’s incredibly damaging, when you reach out repeatedly and no one is there to help. It’s difficult when...
It has been a battle to receive proper mental health care August 31, 2021 I’ve been a Kaiser member 2018 and it has been a battle to receive proper mental health care the whole...
I waited eight weeks between psychiatrist visits August 26, 2021 I waited eight weeks between psychiatrist visits. All she did was give me medications, all of which made me feel...
I can only talk to a counselor about every 3 months August 24, 2021 My husband, my sister, and my son died within three months of each other, but I can only talk to...
Still waiting for help, two months later August 19, 2021 It took so long for me to reach out for help because I was ashamed to admit I had bad...
I don’t know what would happen in an actual crisis situation August 17, 2021 I have an excellent psychiatrist but I can’t see her nearly often enough. It takes weeks to set up an...