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Kaiser Patient Stories

I’ve waited nine months for little help

Published Wednesday, February 2, 2022

Last year in April my son-in-law was murdered outside of his and my daughter’s residence. He left behind a two-year-old daughter. This was a huge loss, and the fear that something also may happen to my daughter was tearing me apart. I was suffering from many issues including depression, major anxiety, panic attacks, and other debilitating symptoms. I ask for a referral to get some mental help. I was told someone would call me and so on. I have suffered mentally since then to the point I feel like it has caused some permanent damages to my life and mental capability. I made a grievance with Kaiser and again nothing. I even went as I far to make a complaint to the state. I received a message from a clinician, who set me up with a first visit with someone, supposedly, but wasn’t allowed to pick a date or time. They basically said, “Here you go, be there or don’t, but here’s your appointment [when I was at work].” After nine months of torture. I have lost work and still am suffering.

Tricia
Redwood City