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Patient Stories

Six-week wait to see any therapist December 16, 2018 Their only suggestion was to put my daughter on a psychiatric hold. I knew that locking her up and drugging...
Never received the therapy I so desperately December 15, 2018 This was a terrible outcome and I never received the therapy I so desperately needed...
No consistent care available December 14, 2018 When pressed for additional help, the counselor straight-up told us that my daughter wouldn’t be able to be seen consistently,...
Never-ending spiral of fear and anxiety December 13, 2018 As of right now, I have not been able to get the help I know I need, and I don't...
No improvement in mental health services December 12, 2018 I can't see that Kaiser has done anything to improve their mental health care for their members, and, worse they...
So Disappointed with my experience at Kaiser December 11, 2018 I was so disappointed with my experience with Kaiser. I'm not sure why Kaiser calls itself a "leader" in healthcare...
Calls were never returned December 10, 2018 I left messages with Kaiser again, and again, but my calls were never returned...
No coordination of care December 9, 2018 The doctors at outside facilities never communicate with my psychiatrist at Kaiser. There is no coordination of care...
Access to appointments crucial to feelings of safety December 8, 2018 Having access to appointments when I need them is so very crucial to my feelings of safety and security, especially...
Eight months battling to see a therapist December 7, 2018 It’s been eight months battling with Kaiser to see a talk therapist...
Problems with bulemia and alcoholism December 6, 2018 In my disordered brain at the time, I thought that this was how all mental health care works, and I'd...
Referred outside of Kaiser December 5, 2018 After seeing one of Kaiser’s therapists, I was referred outside of Kaiser because they were booked up. The person I...