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Patient Stories

It took 6 months to get a therapist August 12, 2021 I joined kaiser’s mental health services almost two years ago. First it took about 6 months to get a therapist,...
I gave up on getting an appointment August 10, 2021 I tried recently to get an appointment and it was so far out I gave up. I am diagnosed with...
I have spent $40K out of my own pocket to receive reasonable care August 5, 2021 The executives will not be moved by the truth. They will only change policy if it costs them more in...
Advocating for myself while managing my issues alone is extremely exhausting August 3, 2021 It has been more than eleven months now since I expressed that I need to see a different therapist, and...
I have been denied care July 29, 2021 I had an intake telephone appointment with a LCSW yesterday and after having b been diagnosed with severe depression and...
I left Kaiser because of the lack of mental health care July 23, 2021 I was dealing with a severe crisis and needed to see a counselor badly. When I tried to make an...
No support for people with eating disorders July 22, 2021 Eating disorders have the highest mortality rate of any psychiatric disorder. Despite this fact, Kaiser has woefully inadequate services available....
Kaiser puts vulnerable kids at risk July 20, 2021 Kaiser’s mental health services are abominable and put vulnerable, at-risk children and teens at further risk than when they came...
Their services for mental health care are abysmal July 14, 2021 We have belonged to Kaiser for well over 25 years. Their services for physical healthcare are exceptionally good. However, their...
Kaiser’s treatment of mental health is an abomination February 23, 2021 I have had Kaiser for several years, and I don’t seek treatment or therapy to help with severe depression and...
It took months for me to get therapy from Kaiser February 18, 2021 It took months for me to get therapy from Kaiser. The process was as difficult as could be. I had...
Why does it have to be so hard?  February 12, 2021 I wish I felt supported instead of fighting my healthcare company tooth and nail just to get the bare bones...