Kaiser, Don't Deny

Patients need access to timely and consistent mental health services

Home  |  Patient Stories  |  Our Mission  |  New California Law  |  Media Coverage  |  Patient Resources  |  Share Your Story

Patient Stories

I tried to get an appointment and gave up

Published Tuesday, September 7, 2021

One time I finally got an appointment at Bostonia. The person I met with asked very basic questions. She typed word-for-word what I said, but I could not tell her any problems. Never went back. I had an appointment at La Mesa, and the woman I talked to again asked very basic questions. She typed everything I said and changed my medication. It took me a long time to get my medication straightened out, and then I never went back. I tried recently to get an appointment and it was so far out I gave up. I am diagnosed with severe depression and told them I was very depressed when I called.

Ruth
Various locations