Kaiser, Don't Deny

Patients need access to timely and consistent mental health services

Home  |  Patient Stories  |  Our Mission  |  New California Law  |  Media Coverage  |  Patient Resources  |  Share Your Story

Patient Stories

Their services for mental health care are abysmal

Published Wednesday, July 14, 2021

We have belonged to Kaiser for well over 25 years. Their services for physical healthcare are exceptionally good. However, their services for mental health care are abysmal. We have a 23-year-old son with autism. Since he was three years old we have attempted to get services through Kaiser‘s mental health department. It wasn’t until we went outside of Kaiser that we could actually get his autism diagnosis. We try to secure him regular therapy appointments with Kaiser, but they could only provide appointments once every 4 to 6 weeks — hardly enough for a child suffering from depression and anxiety.