Kaiser, Don't Deny

Patients need access to timely and consistent mental health services

Struggling patients wait months for help

Published Thursday, August 19, 2021

More than 1,400 Kaiser mental health patients have shared stories at kaiserdontdeny.org of care delayed or denied, and the stories keep coming in. Here’s a recent story from a patient in Northern California who’s waited months to get an appointment, despite severe depression.

It took so long for me to reach out for help because I was ashamed to admit I had bad depression and anxiety. “I work as a nurse, so I should have it together,” was my thinking. Then for days all I could think of was I’d be better off not alive. It was so bad I even drove to the ER. I was told another company would reach out to me to continue care … that was 2 months ago.

Northern California


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