Kaiser, Don't Deny

Patients need access to timely and consistent mental health services

Kaiser can’t provide care, patients pay more to get it elsewhere

Published Thursday, September 9, 2021

More than 1,400 Kaiser mental health patients have shared stories at kaiserdontdeny.org of care delayed or denied, and the stories keep coming in. Here’s a recent story from a patient who has to pay more to get the care she needs — because Kaiser can’t provide it.

After struggling for years with body dysmorphia, I reached out to mental health services through Kaiser. It took me two different therapists with month-long waiting periods and multiple cancelled appointments with part-time therapists before I decided to find an out-of-pocket therapist. Now I pay$65 a session instead of $25, but I have consistent appointments every week.

San Marcos



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