Kaiser, Don't Deny

Patients need access to consistent, reliable mental health services

It takes too long to get help

Published Wednesday, December 22, 2021

More than 1,400 Kaiser mental health patients have shared stories at kaiserdontdeny.org of care delayed or denied, and the stories keep coming in. Here’s a recent story from a patient who was satisfied with the care they received, but couldn’t get it as often as they needed.

I was seeking mental health help due to a loss of family member. It took very long to get help. My overall experience has been pleasant when I was receiving help. They gave me good service once I was attended to. I feel like I still need therapy, but the hours offered through Kaiser were terminated so I have to seek outside mental healthcare.

Muhammed
Downey

 

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