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Patients need access to consistent, reliable mental health services

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Kaiser Patient Stories

What’s the point of paying for medical insurance

Published Friday, January 18, 2019

My experience I have had with Kaiser’s mental heath services has been terrible from the start. It can take anywhere from three months to get care for mental illnesses, and sometimes the appointments will be cancelled at the last moment and you have to wait another three months to get seen. I’ve taken to seeking my mental health counseling at my university, as they have better care and available counselors when I need immediate help. What’s the point of paying for medical insurance if they don’t take care of all your medical needs in a timely matter?