Kaiser, Don't Deny

This feels like care delay and denial — for an often fatal illness

My daughter has anorexia. She has been hospitalized by Kaiser in the past for heart problems due to her eating disorder. She has participated in their Intensive Outpatient Program (not helpful). She relapsed recently. We are asking for out-of-network support. Dr says that what KP has in house is equivalent (its not — by a long shot). Also being told out kid doesn’t have the “unique” issues that would warrant referral. They say the provider we want to see would be great and they have a lot of faith in them, but that OUR daughter doesn’t qualify to see them — but we aren’t told why or according to what criteria. This feels like care delay and denial — for an often fatal illness.

Elena
San Rafael