Kaiser, Don't Deny

Patients need access to timely and consistent mental health services

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Patient Stories

They make you jump through hoops

Published Sunday, February 3, 2019

They make you jump through hoops and run through a bureaucratic obstacle course before you can see a provider. Access to an actual psychiatrist is almost impossible unless you merely want medication. They hand you off to newly certified social workers or demand you go to a group. Sorry, one size does not fit all. Young people just out of school may not have the experience and wisdom it takes to counsel eighty-year-olds. Kaiser’s Mental Health Department is the weak link in their system. Management: Stop penny-pinching the patients and staff and give us some quality here.