Kaiser, Don't Deny

Patients need access to timely and consistent mental health services

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Patient Stories

System takes a toll on patients AND therapists

Published Wednesday, December 19, 2018

I have provided mental health services to Kaiser clinicians from around the Bay Area who were experiencing stress, burnout, and depression due to the extreme overload of clients they were expected to carry, and their inability to provide adequate services to meet clients’ needs. I have seen clinicians whose immune systems were attacking their bodies due to extreme stress; who had nightmares about having a client emergency they couldn’t respond to; and who found themselves unable to leave work behind during evenings and weekends because they were so worried about the clients they were unable to see in a timely fashion. This system takes its toll on the health of clients AND therapists, and is not meeting the standard of treatment for clients’ needs. Kaiser therapists care but they are being forced by the system to take on far more cases than they can handle, leaving them in an ethical bind and their clients in the lurch when it comes to their mental health needs.

Dr. A
Various Locations