Kaiser, Don't Deny

Patients need access to timely and consistent mental health services

Home  |  Patient Stories  |  Our Mission  |  New California Law  |  Media Coverage  |  Patient Resources  |  Share Your Story

Patient Stories

Shocked and disheartened

Published Thursday, December 20, 2018

I was a little shocked and disheartened. Not two minutes after I told my provider that I had been having dark, suicidal thoughts, she ended the appointment and said she would like to schedule a phone appointment with me in two months. Two months! I need someone I can see on a regular basis to keep me on track and help me get a handle on my mental health. Not a phone appointment a few times a year. Very disappointing. Shameful.

San Jose