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Kaiser Patient Stories

Shocked and disheartened

Published Thursday, December 20, 2018

I was a little shocked and disheartened. Not two minutes after I told my provider that I had been having dark, suicidal thoughts, she ended the appointment and said she would like to schedule a phone appointment with me in two months. Two months! I need someone I can see on a regular basis to keep me on track and help me get a handle on my mental health. Not a phone appointment a few times a year. Very disappointing. Shameful.

San Jose