Kaiser, Don't Deny

Patients need access to timely and consistent mental health services

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Patient Stories

Referred to external providers

Published Tuesday, December 18, 2018

My 16-year-old son is struggling with depression and major issues surrounding school. He is actually willing to go to therapy, yet we cannot get an appointment for him. My wife reached out to Kaiser more than a month ago, and we still do not have a session scheduled. Now they referred us out to external providers, which is absolutely ridiculous. Do we have to wait for a dramatic and tragic consequence before Kaiser pays attention?