Kaiser, Don't Deny
Patients need access to consistent, reliable mental health services
Kaiser Patient Stories
Never felt taken care ofPublished Wednesday, November 28, 2018
Having been hospitalized for attempted suicide twice in the past ten years, I knew I was going downhill again. I callled to set an appointment before things got too bad. I needed to get back on my meds. I was told I could not be seen at a Kaiser facility for two months, but they could refer me to another doctor who would be covered by Kaiser. That made me really uncomfortable, but I needed to be seen. I was told I would receive a call in the next three days to schedule, and to call back if I did not recieve a call. I have gone through this process TWICE now. I’ve never felt taken care of with Kaiser’s mental health care. I bought the psych meds I would have been prescribed, off the street, for ten times the price. Thanks, Kaiser.