Kaiser, Don't Deny

Needed therapy, referred to a group that wasn’t even available

I brought my daughter to see a therapist after she was diagnosed with learning disabilities and an autoimmune disorder. I was shocked when I told by the therapist who conducted the intake: “We don’t provide individual therapy. I can refer your daughter to a group, but we don’t have a group right now with children her age.” I sought individual treatment for her outside of Kaiser and paid out-of-pocket for weekly therapy. I am a clinical psychologist and my newest referral in my private practice is a Kaiser patient who was told she could not receive mental health services because her case was not acute and she was not suicidal.

AJ
Walnut Creek