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Patient Stories

My mental health does not take priority at Kaiser

Published Saturday, January 12, 2019

I reached out to Kaiser over a month ago due to my high anxiety and newly formed depression. I requested a therapist, and they offered me a life skills course, which was a couple weeks out. I attended one class, and knew it wasn’t for me. When I called back to explain I needed more individualized attention, the intake person stated I would need to continue to attend the unuseful classes while she searched for a therapist. Since I am a school teacher, there is one hour of availability per day that I could potentially attend, but it is completely booked because they only serve until 5 PM, Monday through Friday. Now I have to find my own therapist to “get a leg up on the process.” My mental health does not take priority in Kaiser, and it shows.