Kaiser, Don't Deny

Patients need access to timely and consistent mental health services

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Patient Stories

my daughter was diagnosed with learning disabilities and an autoimmune disorder

Published Thursday, March 21, 2019

I brought my daughter to see a therapist after she was diagnosed with learning disabilities and an autoimmune disorder. I was shocked when the therapist who conducted the intake told me, “We don’t provide individual therapy. I can refer your daughter to a group, but we don’t have a group right now with children her age.” I sought individual treatment for her outside of Kaiser and paid out of pocket for weekly therapy. I am a clinical psychologist myself, and my newest referral in my private practice is a Kaiser patient who was told she could not receive mental health services because her case was not acute and she was not suicidal.

A.J.
Walnut Creek