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Kaiser Patient Stories

Kaiser’s poor mental health care continues

Published Thursday, January 31, 2019

Kaiser’s poor mental health care continues. In August, we brought our son in to their chemical dependency office. They sent us home without completing the intake forms because the person who gave us the clipboard failed to give us all the correct forms. Then, when we went back a week later, they diagnosed him with mild to moderate alcoholism and offered group therapy in two locations, both more than an hour away. He is having black-out drinking episodes, trying to run away, and he totaled our cars. No offer of a setting in San Rafael. How on earth can they think that’s appropriate mental health care? That’s basically offering nothing.

Anonymous
San Rafael