Kaiser, Don't Deny
Patients need access to timely and consistent mental health services
Patient Stories
Kaiser therapist moved visits from four to eight weeks, then to 15 weeks
Published Thursday, September 15, 2022I’m a trans person and someone wanted to kill me with violence. Someone wanted me to die because I am different. Kaiser denied care. I sought private care and was diagnosed with PTSD. I couldn’t afford to keep paying privately so I went back to Kaiser. The kaiser psychologist moved our visits from four to eight weeks. In the meantime, I was faced with violence again. The Kaiser therapist canceled again one hour before treatment and moved our visit to 15 weeks. At that point I wrote the psychologist that “I was sleeping with a .357 (gun) just to feel safe. Right now I want to hit someone and not stop. When you know you can keep an appointment please let me know?” He suddenly found time for a 15-minute crisis visit. Family helped me pay for weekly therapy out-of-pocket after Kaiser chaos and Iām healthier safer now.
Noah
Rancho Cordova