Kaiser, Don't Deny
Patients need access to timely and consistent mental health services
Patient Stories
Kaiser never calls back for appointments
Published Monday, July 25, 2022I was having severe panic attacks and was very depressed after COVID. I felt like I wanted to end it all. I have five beautiful kids and the fear of leaving them stopped me. I had seen a therapist but because it was within a certain time frame, I called the Kaiser appointment center to do intake again and was told I would get a call back for an appointment after and never did. If something happens to me, Kaiser is at fault. They never call back for appointments; they never want to let you see anyone. This is just out right wrong. I need help but can’t be seen!
Amanda
Moreno Valley