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Kaiser Patient Stories

Kaiser is too busy spending money on expensive Warriors advertising

Published Thursday, October 24, 2019

My son received limited services for depression and suicidal actions. They failed to diagnose him and he attempted suicide. Luckily he was found in time and resuscitated. He spent a few days in the hospital, then in a locked facility. Afterward he had their attention, but he never received enough therapy to address his concerns. As a family we were not able to access family support services, just referred to groups that weren’t relevant. My son was referred to groups that weren’t helpful. Individual treatment was very limited and still is. I worry every day about him. There is no one for me to talk to about this as Kaiser is too busy spending money on expensive Warriors advertising. My husband just holds it all in. All Kaiser wants to do is turf us into groups. This doesn’t work for everyone. I tried complaining to Kaiser. Nothing happens with any complaints or grievances.

J.
Oakland