Kaiser, Don't Deny

Patients need access to timely and consistent mental health services

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Patient Stories

Kaiser doesn’t listen

Published Monday, March 11, 2019

I suffer from major depressive disorder and PTSD. On average I have had to wait three months to see my psychiatrist. If I feel dangerously depressed, I’m told to go to the emergency room, which means they will order a 5150. I don’t want that — I just want someone to speak with. Instead of individual therapy, due to the lack of available therapists, I’m shoehorned into attending groups. Kaiser doesn’t listen and seems to distrust the very patients they are employed to serve. Keep in mind I have worked in the social service field for over two decades and would never treat a person the way they do.

Santa Rosa