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Patient Stories

Kaiser doesn’t consider me “severe” enough to help

Published Tuesday, October 12, 2021

I was removed from Kaiser to the county system due to being “too severe” a patient. I requested to go back to Kaiser, as the county system is overworked as well. I made an appointment in December 2018 for a therapy appointment in March 2019. The appointment was canceled the day of and was rescheduled for May 2019. I was told that I was no longer eligible for the higher care they provide to certain patients due to the lack of severity of my symptoms. I no longer tried to make another therapy appointment, as being seen by a therapist four times a year isn’t conducive to the care that I require for my symptoms, but since my symptoms are controlled by medication, I am not considered severe by Kaiser anymore.