Kaiser, Don't Deny
Patients need access to timely and consistent mental health services
It was stressful trying to get helpPublished Sunday, January 27, 2019
I was in need of Kaiser mental health services and it took way too long to get care. Initially, they got me in right away, but then I saw three different people in two weeks and didn’t have an appointment for another two weeks. I feel like I didn’t receive consistent care and it was stressful trying to get the help I needed. I needed ongoing care, but the next available appointment wasn’t for another two months. The people who I saw were great, but the system that Kaiser has for mental health was terrible. It’s too late by the time you get care, not consistent, and makes the process more stressful than it should be. I was very disappointed with the Kaiser Mental Health services. I’ve been an advocate for all of Kaiser’s other health services but this one was very disappointing.