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Kaiser Patient Stories

It took three months to get an initial appointment

Published Thursday, February 28, 2019

I was clinically diagnosed with depression and anxiety when I was about 13. I am now 34. I used to see therapists weekly. Since switching back to Kaiser through my employer’s healthcare plan last year, I wanted to begin treatment again. It took three months to get an initial appointment. After that, it was every other month. And at each appointment, all they do is try to sign you up for group therapy, barely doing any actual therapy, and always cutting sessions short by 15 or 20 minutes. I even switched therapists to see if it would help. It did not. I have decided to stop wasting my money, and cancel all therapy, despite needing it during a very difficult time in my life right now. I am hoping I can cope with just my medication. It is very disappointing and discouraging.

Veronica
Daly City