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Kaiser Patient Stories

It takes SO LONG to get appointments

Published Friday, May 10, 2019

My son has various mental health needs. Everyone he has worked with has been great. They really care and have been very helpful. The issue is that it takes SO LONG to get appointments. I recently called to get an appointment with his therapist and it is a month-long wait. That is unacceptable. He is not currently in crisis so we can currently wait; but if he were in crisis, we would have to do what we could to get through for four weeks. That is way too long. It means there are not enough doctors to see all the patients. We need more doctors.

Carrie
Santa Rosa