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Kaiser Patient Stories

I’m on my own

Published Monday, March 25, 2019

I called the Kaiser psychiatry department and saw an intake therapist who recommended therapy for me. I was referred to Magellan healthcare and given a list of providers in my area. I called every number and no one answered. I left countless messages, but I haven’t received a single call back from any of them. I guess I’m on my own when it comes to taking care of my mental health. I know I need help, but I refuse to just take an antidepressant. It’s been at least five months since I was referred for therapy. I’m so over it.

Jacqui
Modesto