Kaiser, Don't Deny
Patients need access to consistent, reliable mental health services
Kaiser Patient Stories
I was suffering from near-constant anxiety and suicidal thoughtsPublished Saturday, February 9, 2019
When I started suffering from severe depression, I had Kaiser insurance through my parents’ plan. Even though I was suffering from near-constant anxiety and suicidal thoughts, I was made to wait six weeks to see a therapist. That therapist criticized me for not seeking care sooner. When I asked to be recommended to a different practitioner, she refused to continue treating me and didn’t refer me to any other therapist. Kaiser then told me it would be another six to seven weeks before I could see a different mental health professional. Thankfully, I soon received new health insurance through work. I genuinely believe that if I still used Kaiser, I would have suffered a serious psychological episode without treatment.