Kaiser, Don't Deny

Patients need access to timely and consistent mental health services

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Patient Stories

I was shot at the Route 91 Harvest Festival

Published Friday, December 28, 2018

I was shot at the Route 91 Harvest Festival in Las Vegas on October 1, 2017. Since then, I’ve needed a large amount of support from various types of therapists. Between waiting lists, not enough appointment openings, and time restrictions, I’ve had many appointments denied to me. And when I started work, forget it. I’ve had to take numerous hours off to make Kaiser’s extremely tight schedule work with mine. I have gone above and beyond to be flexible with Kaiser; however, I don’t receive the same respect back. There are simply not enough therapists to maximize my needs. Most of their therapists are great and care about their patients, but the system is flawed. I would like to receive better, more efficient healthcare considering the high premiums.

Kortney
Culver Marina