Kaiser, Don't Deny
Patients need access to consistent, reliable mental health services
Kaiser Patient Stories
I was desperatePublished Sunday, April 7, 2019
I was experiencing a series of panic attacks. I called the Kaiser help line in early November to set up an appointment, and the earliest appointment they could give me was on December 19. I had to learn to cope with my own panic attacks through those anxious weeks. When I finally got in, I was only able to see my psychologist once a month. I needed more help than that. Their solution to my anxiety was to prescribe me medication, but only after attending group counseling. I have social anxiety, and pushing me go to an anxiety group only made my condition worse. I begged for medication because I needed something right away — I couldn’t wait another month for my next appointment. I was desperate and they weren’t able to give me the treatment I needed.