Kaiser, Don't Deny
Patients need access to timely and consistent mental health services
Patient Stories
I waited two months for an appointment
Published Tuesday, February 26, 2019I waited two months for an appointment and had to miss work (I’m a teacher) to go. When I was finally seen, I was told I could only have group therapy that met during the day. I was prescribed a benzodiazepine for anxiety, which I later found is not safe for long-term use. Over the holidays, I had trouble getting a refill…I called and called and my refill was never submitted to the pharmacy. As a result, I went through withdrawal and had shaking, vomiting and fever for days. When that was over, I didn’t want to take the benzos anymore because of what they did to me. I was not able to get an appointment to find a more suitable drug. My then-fiance and I registered as domestic partners months before our wedding just so I could get on his non-Kaiser insurance.
Kelly
Oakland