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Kaiser Patient Stories

I need the emotional support from a counselor

Published Saturday, January 19, 2019

I have multiple medical problems that are disabling. The time I spend with my counselor at Kaiser usually is to try to figure out how to handle my medical conditions and coordinate my medical care in the best way possible. It probably brings down my overall health care cost to Kaiser to have me work things out with my counselor.

You would think that Kaiser would be supportive of my receiving counseling. Guess how long my wait is between my last appointment and my next appointment? NINE weeks.

Having serious medical problems, I also need the emotional support of a counselor. I feel alone, left to deal with multiple medical conditions all on my own for weeks on end.

Kaiser needs to fix this problem with its overloading the caseloads of its mental health providers. It needs to allow Kaiser mental health workers an environment so that they can provide timely, compassionate and effective care.

I have multiple medical problems that are disabling. I need the emotional support of a counselor. The time I spend with my counselor at Kaiser usually is to try to figure out how to handle my medical conditions and coordinate my medical care in the best way possible. I feel alone, left to deal with multiple medical conditions all on my own for weeks on end. Guess how long my wait is between my last appointment and my next appointment? Nine weeks.

Laurie
Santa Rosa