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Kaiser Patient Stories

I had to navigate it on my own

Published Sunday, October 20, 2019

I am employed at the building where Kaiser has its headquarters, and my employer pays a hefty $1,900 per month Kaiser premium on my behalf. For months I was struggling with anxiety and depression. Due to a long wait list for counseling, Kaiser referred me to outside providers. It was very difficult to reach someone; after several months one of the therapists on the list called me back. It was a difficult time for me and I had to navigate it on my own. I read books and through prayer I made progress. I was thankful that I am a person of faith because it was only with God’s help that I made progress, not because of Kaiser. I feel bad for people whose issues are far worse than mine and don’t receive the proper care from Kaiser.

Lupe
Oakland