Kaiser, Don't Deny

Patients need access to consistent, reliable mental health services

Home  |  Kaiser Patient Stories  |  Therapists’ Campaign  |  Legislation  |  Media Coverage  |  Patient Resources  |  Share Your Patient Story

Kaiser Patient Stories

I had to call Kaiser SIX times

Published Friday, March 8, 2019

After trying for five weeks to schedule an appointment for mental health services with Kaiser, I was finally scheduled with an outside party that Kaiser uses to refer their clients for services. I had to call Kaiser SIX times because they never sent my referral, but when I had a sore throat I got an appointment the same day.

San Francisco