Kaiser, Don't Deny
Patients need access to timely and consistent mental health services
I had to call Kaiser SIX timesPublished Friday, March 8, 2019
After trying for five weeks to schedule an appointment for mental health services with Kaiser, I was finally scheduled with an outside party that Kaiser uses to refer their clients for services. I had to call Kaiser SIX times because they never sent my referral, but when I had a sore throat I got an appointment the same day.