Kaiser, Don't Deny

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Patient Stories

I finally got a therapy appointment at Kaiser after 2+ months

Published Wednesday, February 20, 2019

I have had private mental health treatment in the past, so I have a benchmark for what acceptable care is and I have learned some coping mechanisms along the way. Kaiser does NOT provide an acceptable standard of care. I finally got a therapy appointment at Kaiser after two and a half months of trying. To Kaiser’s credit, they asked me how “dire” my situation was, and whether I “needed” to see someone right away. But, as someone with anxiety, it was easy for me to doubt that my troubles were bad enough to displace someone else, someone who might need the care more than I did. I was asked if I was suicidal and I said at the time I wasn’t, so I was denied care.

Melissa
Daly City