Kaiser, Don't Deny
Patients need access to consistent, reliable mental health services
Kaiser Patient Stories
I called Kaiser after having a series of panic attacksPublished Sunday, February 10, 2019
I had Kaiser and called the help line after having a series of panic attacks. I called in early November and the earliest appointment they could give me was late December. I had to learn to cope with my own panic attacks through those weeks, anxiously waiting for my appointment. When I finally got help, I was only able to see my psychologist once a month. I needed more help than that. Their solution was to prescribe me medication, but only after attending group counseling. I have social anxiety, so being forced to go to an anxiety group only made my condition worse. I was desperate and they weren’t able to give me the treatment I needed.