Kaiser, Don't Deny

Patients need access to timely and consistent mental health services

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Patient Stories

How easily someone could fall through the cracks

Published Thursday, March 28, 2019

I finally agreed that I needed to seek help and called Kaiser to make a therapy appointment. I was shocked that my intake appointment was scheduled six weeks out and my first therapy session was four weeks later. When my session was done, I had a moment of peace, thinking the waiting time was finally over and I was going see my therapist at least on a bi-weekly basis. I was super discouraged to hear that my next appointment was six weeks away. I am working towards my MSW, and I wonder: What if I were suffering from a severe mental illness or other  chronic condition? How would Kaiser provide me with the support I needed? How easily someone could fall through the cracks with these long waiting periods while their symptoms only get worse.

Baldwin Park