Kaiser, Don't Deny
Patients need access to consistent, reliable mental health services
Kaiser Patient Stories
Completely Unresponsive
Published Sunday, November 11, 2018I have lived with depression and anxiety for all my life, but did not seek care because of lack of coverage. I thought that I would be able to finally receive quality healthcare when I became covered by Kaiser, but it has been months and I have not been able to see a therapist. I was referred to an outside network since Kaiser does not have the staff to provide me with a therapist, and that network has been completely unresponsive and has not provided me with a therapist despite my consistent calling.
Jose
Oakland