Kaiser, Don't Deny
Patients need access to timely and consistent mental health services
Patient Stories
Bounced from department to department
Published Monday, November 12, 2018I tried for two months to get care for binge eating disorder and anxiety/depression. I was bounced from department to department, none of which knew what the others offered. I had to go outside of Kaiser to find a therapist because the wait for a Kaiser therapist was months long. I tried to get a referral for care at an outside facility and was denied. I finally had to enter their outpatient group program for anorexia and bulimia before I could be seen by a psychiatrist. Even now that my appointment with a Kaiser therapist is scheduled, it is still one month out.
Hannah
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